Open Source UserVoice Alternatives

A curated collection of the 2 best open source alternatives to UserVoice.

The best open source alternative to UserVoice is Fider. If that doesn't suit you, we've compiled a ranked list of other open source UserVoice alternatives to help you find a suitable replacement. Other interesting open source alternative to UserVoice is ClearFlask.

UserVoice alternatives are mainly Collaboration & Feedback but may also be Customer Support & Success. Browse these if you want a narrower list of alternatives or looking for a specific functionality of UserVoice.

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A feedback portal where customers post feature requests and vote on them, available as a managed service or self-hosted with Docker.

Screenshot of Fider websiteRead more

Fider is a feedback portal for feature requests and suggestions. Product decisions drawn from scattered emails, support tickets and hallway opinions are guesses. Fider gives your customers a voice and lets them tell you what they need, so you spend less time guessing and more time building the right product.

The mechanics stay simple on purpose. Anyone submits an idea or a request, everyone votes, and the discussion happens in a thread under the post. Submissions remain searchable and organized rather than getting lost, and a board can be published to customers or kept inside a team.

A board can be shaped to fit the product it serves.

  • Voting: the audience decides which requests matter most.
  • Discussion threads: conversation attached to each individual request.
  • Branding: a custom welcome message, a custom domain and your own look.
  • Multiple languages: an interface translated for an international audience.
  • Private boards: feedback restricted to a team instead of published.
  • Moderation and SEO indexing: content control and search visibility on the paid plan.

There are two ways to run it. Fider Cloud is fully managed by the creators, with a free tier capped at 250 feedback items and unlimited users, voting and discussions. Self-hosting is free, and most people use Docker to run Fider on their own infrastructure, with guides for Coolify, AWS, Azure and Heroku. Development is supported by donations and sponsors on Open Collective.

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Feedback management tool where users post ideas, vote and follow a roadmap, aimed at teams replacing Canny or UserVoice.

Screenshot of ClearFlask websiteRead more

ClearFlask collects product ideas from users and turns them into a public roadmap. It is positioned as an alternative to Canny and UserVoice, so a team can keep its feedback portal, customer dashboard and roadmap on infrastructure it controls rather than renting the whole conversation.

The codebase separates an OpenAPI definition from a Java server and a React frontend. A Node server nicknamed Connect serves static files and server-side rendered pages and issues TLS certificates for customer domains, while the backend keeps most data in DynamoDB, replicates it to Elasticsearch for search, serves uploads from S3 and uses KillBill for billing.

Self-hosting is the part the documentation covers most closely.

  • One-click deploy: a Railway template runs a self-contained instance with API server, rendered frontend and MariaDB on a generated domain.
  • Docker Compose: a single compose file with a dependency profile brings everything up and opens on localhost.
  • Kubernetes: Helm charts install ClearFlask and its dependencies after you generate the signing and cursor secrets.
  • Storage choice: search runs against Elasticsearch or MySQL, with a documented migration between them.
  • Domains and mail: a custom domain needs DNS and certificate setup, and outgoing email is configured separately.

Managed hosting is offered by the maintainers for teams that would rather not operate any of this. The self-hosted path suits a product team that wants its feedback portal on its own domain and its data in its own account.

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